Once a Precious Metal order is completed and confirmation number has been issued, the price is locked in for USER and the transaction may not be cancelled, but only offset at COMPANY current ask price. Any deficit between the price at which COMPANY sold to USER and the offsetting purchase price is USER responsibility only if order is cancelled. That amount will be charged to USER, plus a $30.00 cancellation or return fee. Any market gain on cancellations shall remain the property of COMPANY. No future orders may be permitted until any market loss is paid in full by USER.